At Youi (short for “You Insured”), you’re put at the centre of everything we do. For us, it’s about helping you get the best premium; getting you a tailored insurance solution; and providing you with the best service we possibly can.
With a stunning insurance product at the core, it’s up to you to decide how much cover you need and if you want to add any optional extras. In return, we’ll do our best to accommodate your specific budget to give you the best value for your money. It’s a smarter way of doing insurance that can save you lots.
Our Youi.Rewards is a loyalty bonus that rewards you with a cash payout after you’ve been a client for three years. You will receive this bonus every three years, even if you claim. This payout amount is based on your average premium paid over a period of three years.
Depending on whether your car or your home is insured with us, we’ll provide you with emergency home or roadside assistance, completely free of charge.
At sales stage, you’ll be impressed with our dedication to get you the best value for your money. Once you’ve become a client, you’ll have the pleasure of dealing with our friendly client care team who’ll be happy to assist you with any policy-related queries. At claims stage, our whole team of claim advisors will be at your service to ensure that your claim is handled professionally and efficiently.
Your insurance premium stays fixed for 12 months at a time, even if you submit a claim during this period.
Flexible excess structures
If you need to claim, you’ll either pay the default excess or your own nominated excess amount – depending on what you selected at sales stage. Please note that additional excess amounts may be charged under certain circumstances. Click here for more information.
The Youi insurance product is underwritten by OUTsurance Insurance Company Limited and OUTsurance Life Insurance Company Limited (FSP 896). Limited who is a proud member of the South African Insurance association, a voluntary association committed to high ethical standards and professional business practices. YOUI Complies with the SAIA Code of Conduct. OUTsurance is a member of the Rand Merchant Insurance Holdings (RMIH) Group.
Board of Directors of Youi (PTY) Limited
WT Roos, JH Hofmeyr
Company Secretary: AH Wilson. Co. Reg. No. 2005/024424/07.