Youi car insurance

Youi Claims

We welcome the opportunity to impress!

If you're insured with us, you’ve got every reason in the world to believe that your claims experience will be a great one! The way we see it - claims stage provides us with just another opportunity to show you what we’ve got and to impress you every step of the way.

  • First-class service – Your claims advisor will take it upon himself/herself to ensure that your claim is processed quickly and that your life returns back to normal as soon as possible.
  • Approved service providers – We’ve taken great care to select a group of service providers who deliver service of only the highest quality. All repairs will also be guaranteed for a period of 12 months.
  • Youi.Reward - Even if you submit a claim, you won’t lose your Youi.Reward. The Youi.Reward is a loyalty bonus which means that we’ll pay you one month’s paid premiums back in cash after three years of insuring with us.
  • Guaranteed premiums – Your premium is still guaranteed for a period of 12 months, even if you submit a claim.
  • No waiting periods – No six-week waiting period will be applied in case of car theft claims.
  • Straightforward excesses – A basic excess amount is payable in the event of a claim. Also refer to our excesses page for more information on additional excess payments.

Call us on 086 000 9684 (YOUI) for any claim-related queries or to submit your claim now.

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