Youi Claims

We welcome the opportunity to impress!

If you're insured with us, you’ve got every reason in the world to believe that your claims experience will be a great one! The way we see it - claims stage provides us with just another opportunity to show you what we’ve got and to impress you every step of the way.

• First-class service – Your claims advisor will take it upon himself/herself to ensure that your claim is processed quickly and that your life returns back to normal as soon as possible.
• Approved service providers – We’ve taken great care to select a group of service providers who deliver service of only the highest quality. All repairs will also be guaranteed for a period of 12 months.
• Youi.Reward - Even if you submit a claim, you won’t lose your Youi.Reward. The Youi.Reward is a loyalty bonus which means that we’ll pay you one month’s paid premiums back in cash after three years of insuring with us.
• Guaranteed premiums – Your premium is still guaranteed for a period of 12 months, even if you submit a claim.
• No waiting periods – No six-week waiting period will be applied in case of car theft claims.
• Straightforward excesses – A basic excess amount is payable in the event of a claim. Also refer to our excesses page for more information on additional excess payments.

Call us on 086 000 9684 (YOUI) for any claim-related queries or to submit your claim now.