When we review your premium, we do look at the depreciated value of your car. However, the majority of claims are for accidents and not write-offs or even stolen cars. In light of this, the cost of repairs plays quite a big part in our premium calculation. Unfortunately, the cost of repairs and parts also increase in line with inflation.
As part of our very high quality standards, we prefer to have your car repaired at one of our approved panel of repairers. All these repairs are also guaranteed for 12 months. However, if you feel strongly about this, you can contact us to arrange for the repairs to be done by someone else. However, we will not be able to guarantee the quality of their work as what we’re able to do for our own list of service providers.